Privacy Policy

1. Introduction

Welcome to Zeltopos. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our POS application.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, business name, and authentication data
• Business Data: Product inventory, sales transactions, and customer records
• Payment Information: Transaction records processed through Paystack (we do not store card details)
• Device Information: Device type, operating system, and app version for support purposes
• Usage Data: App features used and performance metrics

3. How We Use Your Information

We use your information to:

• Provide and maintain our POS services
• Process transactions and manage your business operations
• Send important updates about the service
• Improve app functionality and user experience
• Provide customer support
• Ensure security and prevent fraud

4. Data Storage and Security

Your data is stored securely using Firebase and Google Cloud infrastructure. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits
• Access controls and monitoring

5. Data Sharing

We do not sell your personal information. We may share data only with:

• Paystack: For payment processing (subject to their privacy policy)
• Firebase/Google Cloud: For hosting and infrastructure services
• Legal Authorities: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Export your data
• Withdraw consent at any time

7. Account Deletion

You can request account deletion at any time. To delete your account:

• Visit our Account Deletion page
• Or contact us directly at the email below

Upon deletion, all your personal data and business records will be permanently removed within 30 days, except where we are legally required to retain certain information.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by updating the "Last Updated" date and, for significant changes, we will provide prominent notice within the app.